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What is your return policy?Updated 2 years ago

We accept returns within 30 days of the delivery date on unused and unopened products. Returns, cancellations, and exchanges are not accepted on the following:

• Accessories (matches, rolling papers, etc.)

• Products marked Limited Edition and/or Final Sale

• 3 or more of the same item


To return products, you must first email us at [email protected] to initiate the return. You are responsible for all shipping and handling charges on returned items unless otherwise specified. Your refund will be processed once the warehouse receives and verifies the product.

If you feel that you did not receive your purchased product and you have been charged, or if there is an issue with your order, please email us at [email protected].

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